Shipping policy
Shipping Policy – VIONEXIA™
Generally, VIONEXIA™ ships all items as soon as possible once your payment is confirmed.
We do not guarantee exact delivery times for all international shipments due to varying customs processes in each country, which may affect inspection and clearance times.
We offer worldwide shipping, and delivery speed depends on your country of residence. Our products ship from several locations, including the United States, Europe, and Asia, to ensure faster processing. On average, orders arrive within 7–14 business days, depending on your region and local customs procedures.
Delivery Time
Orders are typically delivered within 8–15 business days, depending on your region and postal service efficiency.
Note: Sometimes delivery may be delayed by factors beyond our control — such as customs, flight delays, or weather conditions. We kindly ask for your patience — your order will arrive soon!
Shipping FAQ
Is shipping included in the prices?
Yes — we offer free worldwide shipping on all orders.
How do I change my delivery address?
Please contact us immediately if you need to update your delivery address. Once the order has been shipped, we are unable to make changes.
📩 Contact Customer Support: info.vionexia@gmail.com
How do I cancel an order?
If you wish to cancel your order, please contact us as soon as possible. Once it has been shipped, cancellation will no longer be possible.
📩 Customer Support: info.vionexia@gmail.com